Food and ambiance is pretty standard Keg fair. The Mansion stands out because it's a little more formal. My issues are exclusively with service.
- Parties of two should not be placed in a room filled with parties of 8 - 10. I could hardly hear my partner speaking all through dinner. It was a weeknight. There's really no excuse for the noise level we experienced.
- Your waiter shouldn't be trying to upsell everything. When he suggested wines, he went with the most expensive option. When he went through the mains, the only special he suggested was the $50 dollar surf and turf. Like... a couple of other mid-priced options would have been nice.
- We were "checked on" no less than 8 times during the 90 minutes we were there. We were there for a special occasion, and not only was it impossible to talk to my partner because of the noise, but we were being interrupted every ten minutes by a waiter who was trying to upsell us at every turn.
My advice to The Keg is to chill out a little bit. Personally, I go to the keg for a more quiet ambiance. I shouldn't have to shout or shoo away waiters. Not the best experience overall, but hey, at least the food was decent.