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  • I love Red Rock. I always come here over the strip. For the past four years my family and I have spent our New Years here. Unfortunately this hotel is losing its positive qualities. As soon as we walk into the room I could tell the cleaning was rushed - every surface in the room was dusty. I brushed it off since it was New Year's Eve and I understand the hurry. I then went to start a bath for myself...and once the bubbles were forming and I'm about to get in to relax before a crazy night I notice that there is something that looks like vomit on the outer rim of the tub...as well as hair or something. I took photos and immediately got ready to make my dinner reservations and try not to ruin my evening by being so repulsed. The next morning I notice that the walls also have boogers on them...how is this acceptable? I call to inform the hotel and receive a "sorry". To top it all off I was woken up this evening at 10:45 to house keeping because they were told I checked out even though we have the room for two nights. Honestly I am embarrassed for the hotel and what it has become. No longer will I be wasting my money or time here. The WORST experience. Better to splurge on the strip where I'm sure they clean their rooms and don't disturb their guests in the middle of the night. There is no excuse for the poor quality and service we received during our stay.
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