Terrible customer service and the worst return policy ever! Everything is overpriced. If you buy something, hope you really like it! Probably shouldn't buy any gifts there. Trying to return a gift for store credit was a bust - apparently it was too late (although the holiday return policy was vaguely worded). Sarah the sales clerk was extremely unhelpful or apologetic; she suggested I give the gift to someone else instead. They just lost my business. Morgan's shoes in Hilldale might not have all the same brands, but their customer service is so much better!