I never write reviews for restaurants, but I honestly felt like I had to for Ono. As so many others have said, they are great. The food is always so fresh and filling, I've tried three different bowls now and they have all been delicious. The staff here is equally as awesome as the food - they are so helpful, patient, fun and friendly that I literally leave with a smile on my face every time. Once we ordered the steak bowl and they were all out of steak, so we got another option, but they gave us a discount on our order/extra toppings because they felt so bad! Totally unnecessary but a really nice thing to do. Ono is amazing food AND amazing customer service - a really valuable addition to the neighbourhood.