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  • The only reason this isn't a 1 is because their final product, at least with me, was pretty good. Final product = pretty good. The experience = god awful. First off - if you have any type of sensitivity to smell, do not visit this place. I am not particularly sensitive, but the EXTREME chemical smell was absolutely overwhelming and made me feel ill. It's a thousand times worse at the front near the waiting area, but not so bad when you go into the back. It's truly shocking how bad it is, and it makes me very concerned about the ventilation in there. Second off - the service is TERRIBLE. I have not once had an appointment go smoothly. The first time I went there, they were a full FORTY FIVE MINUTES late for my appointment. They clearly overbook and push people in, because I watched them shuffle people from seats to the waiting area (myself included) - I'd spend twice the time there than at my current salon because they'd constantly have me wait between steps because the manicurist would be handling two people (or would have two manicurist handle one service and swap in the middle). The final straw was when my friend and I - both with appointments - went to get our manicures, and they forced my friend to sit awkwardly in the pedicure chair to get her hands done. Truly, I'm not fussy about manicures - I'm no frills and happy with the bare minimum - but this place is pretty BLAH. Added to this the fact that it's not cheap? No thanks. The final product is pretty good, but not worth the wait or dealing with the crappy service. I mostly visited a few times because it is literally a 3 minute walk from my house. I found an amazing salon up on Victoria Park that is significantly cheaper and has way better service. I won't be back.
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