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  • 1.5 stars. I came here a few weekends ago for dinner and had high hopes for a nice HK style cafe that I go to for quick bites. Unfortunately we won't be coming again. I'll cover the good first - it's new (they opened maybe a month or two ago) and clean. This used to be a nice little Italian restaurant and they renovated after they took up the spot. The cafe also has wifi and tv. Now the bad... I can't help but get the sense the folks that runs this place are new to the restaurant business. Typically places try to do a terrific job wowing and securing new clients before they do things like cut on portion sizes or find ways to cut costs. But here - we had ordered a chicken + spaghetti dish that had WAY too little meat to even say there was chicken in it. Similarly the "AAA" sirloin steak... I mean I know these kind of cafes really aren't typically serving AAA even though they say it, but it was pretty subpar even for cafe standards. Next is the service... I wouldn't say the service is rude or abysmal, but you get the sense the folks running this thing are completely new to this industry and are kind of just bumbling their way through. The waitress in particular seemed to have her head in the clouds - she was switching the sign to "closed" when we were approaching the restaurant (which is open), and when we told her about it (several times), she had this really puzzled look. She didn't bring us utensils or napkins when we sat down. When we asked, she just dropped a bunch on the side of the table (again yes it's a HK cafe, but it is also relatively new and not meant to be a dai pai dong style place). She also took the order wrong - we pointed to an item on the chalk board and she gave us the numbered item in the menu. (Apparently what they wrote on the chalk board is differently numbered on the menu... but she tried to pass it off as the "right" order even though the item we asked for wasn't supposed to have pepper in it). To the credit of the woman running the restaurant, she saw the waitress was bumbling and she came and offered to give us the right meal. There was a guy eating in a booth near us that got the pork chop and he had a couple bites before telling the waitress it's undercooked. She kind of just stared at him a bit before asking if there's something she could do about it, before the guy kind of sighed and said "yeah, nevermind". Most places (esp a new place that is trying to establish a good rep and steady customer base) would have proactively re-made the meal for the guy.
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