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  • AWFUL EXPERIENCE - CARELESS, INCOMPETENT, AND EXPENSIVE - STAY AWAY!! In short, they pumped our dog full of unnecessary medication, want to do more, didn't fix his problem, and took a lot of money. Just had an awful 2.5 week experience with Spring Harbor Animal Hospital. My dog got a puncture wound. We took him there late in the day, the doctor gave him two shots, said we should come back the next day. Next day she said to give him 7 days worth of antibiotics rather than sedating him and flushing the wound, because she thought it looked "much better" (which it didn't to my eye, but we trusted her, since she's the vet). We finished the antibiotic cycle - and they actually gave us two extra days, so she said to give him 9 days worth (which is not how you administer antibiotics). The wound closed up but never healed. It looked like a blister, filled back up, then popped, and looked just like the original wound. We called the vet 2 weeks after the first visit, and she recommended giving our dog 10 more days of antibiotic. She also said - for the first time - that, in fact, we needed to give him antibiotics three days after the wound closed up, something she had never said before. At this point we were quite frustrated, because he treatment had not worked. We called another vet - Full Circle - and they recommended putting some ointment on it. That clearly helped to draw the "foreign object" out. We went there two days later, and she was able to remove the object without sedating our dog. She gave us some stuff to put on it and it looks much much better. It already is about 95% better! In addition to not knowing how to treat the problem, the vet is very quick with patients. She charged us about $100 for two visits that totaled less than 15 minutes. She books tons of appointments so she always has a patient waiting. By contrast, the new vet at Full Circle spent almost an hour with our dog and didn't change us extra. My wife went to Spring Harbor to complain and request a refund for their inept services. They then called back and accused us of not taking advice that the doctor never gave - namely to sedate right away. They put all the blame on us when we put our trust in them to treat our dog. If we hadn't went to the new vet our dog would be on 10 more days of unnecessary antibiotics, after which Spring Harbor would have sedated him, charing us about another $300. What an AWFUL set of experiences!
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