Unfortunately our baby has needed this place twice. Both times he has received excellent care and all the staff are super friendly. The woman at the front desk (wish I knew her name) makes the check in process super quick, smooth and she helps relieve some anxiety about having to be there. We were in and out quicker than going to our regular pediatrician, who missed an ear infection the same day we had to come to urgent care for a high fever. I wish we could use them as our pediatrician. We've had female doctors both visits, which I love!