rev:text
| - I stopped by this Paradise Bakery location today and ordered a half sandwich and salad, roasted turkey artichoke and chopped chicken cobb, to go. When I got home I attacked my salad with the fury of 10,000 screaming Dothraki raiders... it didn't last long, the salad was delicious. That's when the horde, that was my hunger, turned its attention to the isolated and vulnerable half sandwich. The attack was over as quickly as it began. It came as great surprise that the half sandwich had erected impenetrable stone defenses otherwise known as bread.
Sad day you say? I think not!
I called the location to voice my complaint, the bread on the sandwich was burnt and rock hard. By this time the store had closed, but the very sweet manager not only offered me a whole sandwich to replace the concrete half sandwich, but a full refund as well. I drove back got my sandwich, a refund and a bag of free cookies.
The food at every Paradise Bakery I've been to has been good, but the customer service tonight was incredible. That to me is what sets any establishment apart from the rest. The food at any random place could be great but if the service is lacking and unfriendly I will never return. I will be back.
|