Atmosphere: Like previous yelpers mentioned, the majority of the seating is bar seating which can be awkward, especially if your bringing small children.
Food: Nothing to be too excited about. I ordered the Jamaican jerk steak/shrimp dish which was actually pretty good. Had the perfect amount of spice while maintaining a good flavor. I think I had the best dish as my wife had crab cakes which were unseasoned and bland. Wife diagnosed them as being a little heavy on the bread crumbs.
Service: Sloooooooowwww! As others mentioned, the bartender/waiter setup is a mess. Each waiter is confused on who's doing what, causing loooonnnng delays. We waited for about 45 min to receive our food which is pretty outrageous considering there weren't that many people there.
The main thing I didn't like was that they pretty much tell you what sides you'll have with your entree. Potatoes & cole slaw. What if I want a side salad instead? Would I be charged extra? I didn't ask in fear of the waiter disappearing and not seeing her/him, or whoever for the next 20 minutes, delaying my order even more.
Overall, not a terrible place but with two small children, the seating and the slow service made for a long night in which the quality of the food did not offset the inconveniences. We probably won't be back.