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| - I called Pomodoro's last week to place a lunch order for a few of us at work. The website says "We deliver within our area ($15 minimum order)." When I asked about it, the guy who answered (Jas?) said the minimum order was $50 for delivery. He said the $15 minimum didn't start until 5 pm, yet there was no mention of this on the website. Since all my co-workers were already set on Italian that day, I proceeded with the order anyway. I started ordering our meals and drinks, then Jas said he doesn't take drink orders over the phone, since we can just add those when we pick up the order. When I asked if cheese was included with the paninis, he said none of the paninis come with cheese, but when I asked about cheese on the Chicken Parmigiana Panini, he was very condescending, saying that ALL parmigianas come with cheese. When we picked up the order, our total including drinks before taxes ended up to be over $47, so had he taken our drink order over the phone with our meal order, we would have just thought of adding some small appetizer to bring us over the $50 minimum order requirement to qualify for their lunch delivery! Would've been nice to know that we were only an appetizer away from getting delivery! The food was okay, but the horrible service (or lack thereof) definitely left a very bad taste in our mouths! Would not recommend this place to ANYBODY!!! Wish there was a -5 stars!
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