I've been taking my cats here for 3 years and have never had a bad experience. Everyone is very nice and compassionate! The receptionists are very kind and the techs are very gentle with my babies. Over the 3 years I have seen all 3 veterinarians and every one has been very thorough in their exam and with explaining what was going on. One of my cats has medical problems and Dr. Ansems treats her like she is her own. It's obvious that she cares about my baby. She has always given me many options for treatment and has never pressured me into making a decision that I couldn't afford. I would recommend everyone to go here!