I've been to this location 3 or 4 times and generally haven't had too many issues other than slow service, which is an issue I find common at most BP's. This time I decided to try their online ordering service. I placed my order and received my email confirmation. The promised delivery time came and went. Half an hour later I finally decided to check on the order and they never received it. I was given some story that sometimes orders or sent to the wrong stores when ordered online. If this is a consistent problem, then don't accept online orders, or better yet, hire a service to do it for you. They said that since their kitchen was now closed they would transfer my order to a location that was still open, which would mean another 45 minute wait. I'm a VERY patient person, but at this point it would mean I would have been waiting nearly 2 hours for my order without any offer of compensation. I still would recommend their dine in options, but as for their online ordering system, I would stay as far away from it as possible unless they started using a service like Just Eat or Waiters En Route.