The original Southern Tier is in my hometown, so I was delighted when they announced that they were opening a second location in Pittsburgh. First thing to know, it's quite popular so be prepared for a table wait. That being said, the staff here is awesome. They are so friendly and very helpful. When we did get seated our server was prompt and awesome. The food was delicious and I was quite pleased. I had ordered the turkey sandwich and loved it. My friends got burgers and they smelled heavenly. We had ordered pretzel bites for the table, but they forgot to bring them out. The staff was very apologetic and they brought us an order on them. That wasn't necessary, but it was super nice of them. The manager even came over to apologize about the mix up. I love it here and will definitely be back. Make sure to try out the Pittsburgh Speed date brew. It is delicious.