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| - This place is terrible on a good day. I've worked with senior citizens for over 20 years and have been to many great and not-so-great places. Belfiore is in the top 10 in worst establishments. The seniors spoke so highly of the place, so I was happy to take them to lunch there on a few occasions. Each visit became increasingly worse.
Now, for the record, Belfiore DOES have pretty good food, so if you don't care about poor customer service and just want your food, this is the place to go. But, if you are planning on having a group larger than 4 people to meet for lunch, run away. The server/waitress was short-tempered, rude and carried an air of superiority. She referred to everyone as "sweetie", "darling" or "baby" which was delivered in a harsh tone (offering little as an endearing term). Each person was served one at a time, so it left others staring at the lucky recipient wishing that they had something to eat. The drinks were served in cheap styrofoam containers with a plastic lid and when asked to refill, she abruptly responded, "It's not FREE," snatched up said cup and stormed off.
For some reason, I foolishly agreed to 2 return trips after the first until finally I had to insist that we NEVER go again. They all agreed and we haven't returned since.
Belfiore owners: please work on your customer service. It's super simple. Politeness goes a long way. If you see that other restaurants are offering it, you may want to consider (at least) duplicating the same system (i.e. refills, reusable cups, service to a whole party at one time, etc.).
Once again, if customer service is of no consequence to you and decent Italian food is your only desire, then this is the place for you.
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