We were having trouble with one of our phones, so we decided to find a local Verizon store. We lucked out by getting the best service we have ever had at Verizon. Dustin, the District Manager, took the time to explain the new phones to us, and made suggestions that are working perfectly for us. He also gave us a very good deal on a new tablet, which I sorely needed. We never felt rushed, or interrupted during his service.