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| - This is the second time I've visited Des Gasthaus. The first time I went with a German friend of mine. We had the happy hour pretzels and beer and ate a variety of small plates and had few more beers. She was impressed with the authenticity of the offerings. It was a Friday night and the place was packed!
I returned on a Tuesday evening in time for happy hour (4pm -6pm) where, as advertised on the website, pretzels are $1 and 1L of local beer is $10. We started with the happy hour pretzels and beer. We then ordered the schnitzel (greasy and tasteless), lamb/pork sausage special (freshly made in house and very good) and had more beer. We shared the apple pie for desert and it was tasty. I told the server that I had visited a few weeks earlier and had come well out of my way to visit again.
When I received my bill, I saw that I had been charged $9 for the two happy hour pretzels instead of $2. When I pointed out the error, the server said that she was recently told that happy hour for pretzels is from 10am to 12pm (this is fascinating, considering the restaurant is not even open until 4pm on Tuesdays!), and not 4pm-6pm. When I showed her that the pretzels are clearly advertised on the website for $1 each from 4pm-6pm, she stared me down unpleasantly, and was not willing to budge.
To me, this is a breach of contract, and overall, quite arrogant. It appears that the place is doing well enough that it does not care about keeping its word. A repeat customer like me who travelled to the other side of the city (and dragged a friend along as well) instead of going to a local place in my own neighbourhood, is evidently just a drop in the bucket for them. If you do choose to visit I'd recommend that you ask the server about pricing, and that you take a video of the reply, because clearly you can't trust their word in writing.
My two stars reflect the high prices and the fact that the establishment does not honour its own website. If I were to judge the food alone, I'd give it 3.5 stars.
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