It sucks that they have to be so rude because I always bring my car to them, and this last time I got the executive wash, they didn't clean the outside very good, they left me with spots everywhere so I called and asked if they would just re wash the outside and gave me the most attitude, it wouldn't have been a big deal to just run my car thru the machine and wipe it off, but that's costing them too much, just costed them a loyal customer and everyone I know.