It had been a few years since i utilized any waxing services. I'm pregnant and don't want the daily hassle of shaving any part of my body. I was a little nervous my first visit. Well if that is you...worry no more... I LOVE this location! Everyone that works there at the front is so nice and Lauren my technician is AMAZING! She made me feel so comfortable and even sent me a post card wishing me well on a girls night i had planned that i mentioned to her while i was in my last appt. Overall I had a great experience. Highly recommend!!