Worst Black Friday shopping experience. The staff from h&m and security from the mall managing the entrance during the opening were so rude and disrespectful. I waited over an hour to enter one of my favorite stores, the staff was on such a power trip moving the line from place to place I couldn't even shop once they finally allowed us to enter. I am offended the way they treated us like animals. So disappointed in the galleria mall and this H&M. If I ever decide to shop at H&M I will travel to another location.