I previously gave Jasmine Grill a higher rating, but had to lower my rating a bit after my experience today. My friend and I came here for lunch on my recommendation. The place is small and it was pretty crowded. Almost every table was taken. They were short staffed. There was one server working the floor for one large party and about 7 or 8 smaller tables. There was one cook and that was it for the staff.
From the time we walked in and sat down, no one greeted us, no one brought us a menu or a drink or took our order...no one ever came to the table. We sat there for about 25 minutes trying to get the server's attention, but he just rushed around without stopping at our table. We finally ended up leaving because we both had to get back to work.
The quality of the food has also started slipping a bit since I first came into their place about 6 months ago. They have dishes with avocados on the menu, but are always "out" of avocados when I order something. They frequently forget items when I get a take out, and I have to check my order carefully every time I'm there.
I think the good reviews on Yelp have caused their traffic to go up, especially at lunch, and they just haven't been able to handle it. I'll probably go back once more, but if service and organization don't improve soon, I'm probably going to mark it off of my list.