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  • Worst dining experience ever! I went here for lunch with my mentally disabled client. We planned to use a bogo coupon from the Entertainment Book (or Enjoy...can't remember for sure). We showed the coupon to the waiter and asked if we could use it on salads (since we wanted a light lunch and these were plate size salads). We were told yes. However, after we ate the waiter refused to honor what he had told us. He apologized and stated that the manager said we could not use the coupon since the salad we ordered did not have meat on it. I asked to speak to a manager. I tried to explain to the manager that we had specifically asked about the coupon before ordering and that my companion had limited funds. He became very angry and raised his voice at us. People began to stare which made both of us feel very awkward. I then asked (very politely I might add, because I was working and not allowed to lose my temper) that they charge us for a salad with meat at the bogo price, even though we did not receive meat. This suggestion really seemed to enrage him and so I quickly said nevermind and please just have the waiter return with the bill (which he had taken with him when he went to find the manager). The waiter never returned with our bill. We sat there (my client very visibly shaken with tears in her eyes as she does not handle confrontation like this well) for over five minutes before getting up and going to the podium where people enter in hopes of being able to pay our bill. My client was so upset I had to write an incident report! Maybe the manager was just having a bad day, but it was extremely inappropriate behavior. I should state that this happened a year ago, so this man may no longer work here. What a shame though, because I actually really liked the restaurants atmosphere and, though pricey, the food was good :(
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