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  • Stayed here For four days and my experience was up and down, I will break it down in sections. The hotel: I honestly was like "oh God" when I first drove up because the hotel didn't look that great from the outside but later realized they are doing work on the hotel and that's why it looked that way. The stairway hallway smelled really bad but hallway were the rooms are was fine. The lobby was nice. Rooms: I had a King room, room was small but suitable for my boyfriend and I. If you have a big family I wouldn't recommend it because it could get crowned. I bed was...AMAZING!!!!!!!!!!! Like seriously, I felt like I was sleeping on a cloud, I did not want to wake up in the morning! The room was clean, smelled nice, decent TV and really good cable selection. The room by itself gets 4 stars easy. Staff: Now that staff is were it gets tricky. The ladies at the front desk are great, they were very nice and answered any questions that I had. My sink in the bathroom wasn't draining water and the women at the front desk had the maintenance guy come right up to fix it with my problem! The African American cleaning lady that I was down stairs helping with breakfast and cleaning the windows was REALLY NICE. She always said have a bless day and was very sweet. BUT whoever cleaned my room was a hot mess. When I came back from work they had threw my clothes that were on the bed on the floor and I had a shirt hanging up in the bathroom and they threw that on the floor too and left it there. I thought it was very rude for them to touch my stuff and leave it on the floor! I was not happy about this and just kept a "do not disturbed" sign on the door until I checked out because I didn't want them in my room after that. Location: I feel like people who say how bad this location is are expecting way too much! I use to work in this area and though it is not the nicest area in charlotte, I always feel safe. And they people here were nice. I opened the door for a resident there once because he's hands were full and after that every time I saw him he opened the door for me..so sweet. Anything else: Breakfast is standard. Waffle machine needs to be upgraded, waffles don't get crunchy. I would stay here again if need be...especially to get to that bed again...it was amazing! But someone needs to have a chat with the cleaning ladies because throwing someone's stuff on the floor is rude!
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