One star becsuse no stars is not an option. My story is the same as the others...a claim placed thru AHS home warranty. They work with Cactus Garage Doors. I assumed a decent honest company. We got a new door in June broken in October. They blamed the renter....long story short. Bad service and they don't stand behind what they sell. If you have any problems the owner refuses to talk you. STAY AWAY FROM CACTUS GARAGE DOOR!