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  • Pruitt's Plumbing was sent to my home by my home warranty company (One Guard). I honestly am super pleased with the warranty and what it covers, but the technician that Pruitt's Plumbing sent out was beyond unprofessional. He reeked of cigarette smoke, and was very snarky and condescending to my wife. I thought maybe she was being sensitive so I spoke to him on the phone and he was the same way with me. I know I'm not a plumber but I'm not an idiot. If someone is paying you for a service, at least pretend you want to be there. This guy was so concerned with how I found the leak on our home and all but accused me of causing it, then went on to explain to me how he is basically doing me a favor to fix it. When explaining all of this to the warranty, complete with before and after pictures, they were consistent with what I expected to be covered. He didn't charge me extra for the cut in the wall to access the pipe, which I approved to pay, but in my opinion was out of laziness than niceness. Lastly, there were 2 leaks on the same joint (Moen posi-temp shower valve, hot & cold lines), he fixed one side but refused to fix the other side bc it "wasn't leaking bad enough, besides I would have to come from the back side and take out your entire wall to fix that." (See picture) he just didn't want to fix it. I am scheduled to get a second opinion on this and will pay to get it fixed regardless. Long story short - believe the bad reviews and avoid these guys, I wish I had.
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