What a difference a year makes. Re-visited this store recently and found the sales staff (mostly new faces) to be friendlier, more at ease, and engaging. However, there was a group of 3 that were standing in front of the store just chatting and giggling away, mindless of potential customers waiting to be helped. Also, the woman that eventually helped me seemed to be supervising rather than assisting. She did attempt a joke though at some point.... Kudos for the improvement, but the sales team still has a long way to go!