The folks at PDR are great. They are friendly and professional. I also believe they are highly skilled and posses the equipment needed to diagnose and treat most if not all makes and models. Their prices are extreme, probably due to the equipment and software needed to care for such a variety of vehicles. PDR provides a shuttle service and flexible drop off and pick up hours. Essentially, PDR provides the same type of service you would find at a dealership.
The downside at PDR is the cost and the lack of amenities. When you pay dealer prices for service, you typically have an upscale waiting area with plenty of seating and brand new cars or vans used as shuttle vehicles. Often, when a dealer services a vehicle they will wash the exterior and vacuum the interior when finished. At PDR, you pay the upscale dealer prices but the upscale service amenities are lacking. My nearest dealer is in Peoria or Indy. Having a highly skilled mechanic locally wins out over making a 2hr drive to get the upscale service amenities when the same level of service expertise can be found at PDR.