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  • My review is long overdue. We had a friend B-Day dinner here which mean we were a large party... approx 12 people. Here's what happened that night: 1. Evening started off good... we ordered tons of appetizers to share... I believe every skewer they had. We eventually lost track of what was being brought out.. as well as the waitress. At one point she served us a meat that wasn't correctly named. We only discovered this minor error when another waitress brought out the correct one much later. No big deal. 2. A few of us ordered the ramen (the one with the burnt garlic) I can only describe the broth as extremely burnt and bitter... I'm no ramen expert so I didn't say anything. It was my friend, who is like a ramen connoisseur, that commented that the broth was bitter burnt. When we brought it to the waitress' attention, she explained it's supposed to taste burnt. Refused to acknowledge our complaint. The other members of our party ordered a different ramen soup and did not get the burnt bitter taste. We suspect the chef threw in end-of-the-day burnt garlic unknowingly... but still.. it left a bitter taste in our mouths for the rest of the evening. 3. Our egg/rice ball came extremely late... around the same time as when the bill came (3 hours into our meal). We essentially told the waitress to put it into takeout boxes. What a waste as these are not good the next day. 4. Bill time... we knew the bill was going to be astronomical... which it was. We always double check the bill when we have large parties. One surprise was the extra charge for the sauces that came out with the meat dishes. We never asked for them. The waitress assumed we wanted extra sauce... thanks but no thanks. 5. Last pain point that evening... the majority of our party paid by credit card, with most being couples so it wasn't like the waitress had to keep track of 12 different receipts the machine spit out. Some of us opted out of having a copy of the receipt.... what a mistake. She lost one of the receipts and held us there while she called the debit machine company. Only during this time did the manager come out to talk to us. We told her how our evening went... to which she responded with an apology. Since we had already paid, she said she couldn't do anything for us. Uhhh... we also paid cash. Again thanks for the wonderful hospitality *sarcasm* Conclusion: I understand that large groups are hard to accommodate while maintaining a certain level of service. The food was mostly excellent (ramen excluded). Overall, I would not recommend this place to large groups as they seem to struggle with big parties.
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