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| - I am giving one star because there is no ZERO. My 2 daughters (the Bride & Maid of Honor), myself and the mother of the groom, attended The Arizona Bridal Show on Sunday. To save time each of us would sign up at various booths for the Bride. When we got to Heidi's Event & Catering area, there were several people blocking the way through the aisle.
The maid of honor happened to step behind Heidi, (not realizing she had "overstepped"), and she began filling out what all of us assumed was another raffle questionnaire, as these were in each event booth. Heidi became indignant and sniped at my daughter that this was "by appointment only" and we would have to discuss food and finance to even decide if "WE" would be a "good fit" for her.
I'm sorry, my daughter's wedding is NOT ABOUT HER or us fitting in with "her".
Heidi carried on in an extremely rude and negative manner as my daughters made an appointment (to my dismay).
I stepped aside with the mother of the Groom, and asked her, "was it me?, or did this woman have a nasty attitude?" She agreed that Heidi was out of line. It took everything I had not to go back to that booth and read her off in front of everyone.
It bothered me all night and I finally called Heidi's today and spoke to the woman who's business card Heidi had been handing out at the Bridal Show. Jillian. I'm sure most people at the event thought they were speaking to Jillian. How unfortunate for her.
I called HEC today and reached Jillian & explained to her exactly what had happened , (she couldn't believe Heidi would behave that way). I assured her The Heidi was not only initially negative, but continued on with her rudeness throughout the "appointment setting".
Heidi got on the phone, but would take NO responsibility for her behavior at the event. She said she was "sorry I felt that way". Heidi then informed me she saw 3000 people that weekend. I told her perhaps that was the problem. Certainly not the prospective Client's.
She knew exactly who we were though, as she said she was" taken aback that my daughter started filling out the appointment slip".
Apparently that was a Big deal.
Although we tasted a sample of processed burger and potato, it was not indicative of what one would want to serve at an elegant wedding.
We visited many booths at the Bridal Show. We were greeted and welcomed. Needless to say, I cancelled the "appointment".
Heidi's Event Catering is "not a good fit for us".
I am a Catering Manager by trade and have never experienced such shameful, unprofessional, behavior by anyone in all my years in the Food & Beverage Industry.
Don't bother to reply Heidi, your behavior was inexcusable. As I said to you on the phone, Shame on you.
Our family is not the least bit interested in "anything" she has to offer, and after reading the reviews here, it is our collective opinion that you too, should PASS.
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