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  • This company does installs for Home Depot...or, excuse me, they claim to do installs for Home Depot but when they don't show up for a job, it's kind of impossible to finish an install job. I get told that someone would be coming between 10-2 on a Friday, but my general experience tells me to check by calling first thing in the morning by calling them around 8am. Of course I get told that everything is still on track. I call at 1:15pm bc no one has contacted me yet, and still I get reassured that someone's coming. 3:30 rolls around, and still NO FREAKIN CALL from Delta. I call a third time, and this time I get told that my tech had to go to urgent care and that they won't be able to get someone else out here till Monday. Ok, 1.) I'm not heartless, if he really had to go to urgent care (which I don't believe for a second), hope he's ok. BUT this company doesn't work with just one tech on its payroll- why couldn't someone have called me earlier to get another tech out here? 2.) If he did have to go to urgent care, shouldn't he tell someone at his company that he has customers that someone has to cover that day? AT THE VERY LEAST, SOMEONE SHOULD CALL THOSE CUSTOMERS, NO?!?! F#$@ DELTA MECHANICAL, I'm lugging my 90lb toilet back to Home Depot and returning it and will NEVER use Home Depot when something requires installation, nor this pathetic excuse of a company for any install jobs. GD I can't express how f'ing INFURIATING it is to have wasted an entire f'ing day and have no one from this company call me.
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