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  • This is a further update in response to "William H" from Noir Etoile's comments below. 1. Yes, you did sell so many vouchers that you were unable to honour them in an appropriately timely manner. That is exactly what my complaint was, so I don't see how admitting that I am right and that you screwed up is supposed to win you back customers. It's simple, William: If you can't handle the volume of business and do the job that you promise to do, don't take people's money. What are you unable to understand about that concept? 2. As I stated in my original review--which you obviously didn't read very carefully--Noir Etoile's "online booking system" is useless if, like me, you have already paid for your service. It requires you to enter credit card details and pay before you book. Obviously, I am not going to pay twice (once to Dealfind, and once to Noir Etoile) for a service that I haven't received yet. 3. Your reviews aren't fake? Uh-huh. Right. So all the terrible reviews on Yelp ARE fake, I suppose? I would like to add that the Better Business Bureau got back to me about my complaint and they told me that Noir Etoile FAILED TO RESPOND to their inquiries. Ie, Noir Etoile IGNORED a legitimate complaint made through the BBB. That in itself should give you a pretty clear indication of how these people operate. As I have said before, do yourself a favour and RUN, don't walk, in the opposite direction from this "company".
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