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  • Oh how I wish I could give more. I love tropical smoothie but I may have to rethink this location. I walked into the store and only one other customer was there. They were having some sort of malfunction with the registrar so thy were writing orders down by hand, no big deal. I ordered a buffalo chicken wrap with no tomatoes (yum!) I sat done at a table unable to pay and waited to see what the process would be. One worker was on the phone trying to fix the phone while another made the smoothies and the third just trolled around unsure what to do. The unsure one brought me my smoothie and some post it notes where he asked for my card to write down the number. I was not super keen on the idea but understood they need my money some way another. He wrote down all my info and then they got the machines working. He began to ring up my order which came out to double them amount, thank goodness I didn't end up blind sided by the charge later. I explained to him how the meals work and he then lowered the price. I asked for the paper with my card back, just to be safe. After all that I got my wrap where he just then realized he put tomatoes on it because he " forgot to read the note". Unfortunately for his excuse it was lousy considering he was the one that took the note. I said it was ok and wanted to be on my way because I was real ready to go by then. All in all I think it's best if these workers have some sort of management around. Update, just got home to eat my food and it taste terrible. And not just because of the tomatoes!
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