I got a groupon for window tint & made an appointment a month in advance. I was iffy about this place because of the reviews, but I wanted to give them a chance. I called a day before my appointment to make sure I don't go in for no reason like what some reviewers went through. I had my dad & boyfriend bring my car because I wasn't able to. They were always pretty pleasant & easy to talk to from the beginning & my dad & boyfriend said they were kind. They did a great job on my tint & it came out exactly how I wanted it. I'm giving them 4 stars because they said my car would be done by 3pm (verified twice by phone), but it was not ready for about 1 1/2 after. My dad did say they were very busy though. Besides that, they treated us kind & gave us good service for a great price!