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  • The Knitting Tree looks so cute and inviting. Years ago, when I first started knitting, I was excited to finally get some "real" (aka: not cheap acrylic) yarn and embark on a major project. I was treated rudely and dismissively by a clerk who couldn't bother to have her personal conversation interrupted to help a customer. Flash forward a few years: I give them a 2nd chance. i ask for some help. I am ignored. I wait patiently. Finally, I am snapped at with "can I HELP you!??" and in the end I leave without a purchase. Flash forward another few years and, even though I have had bad experiences, and have seen how the mutual management has ruined Lakeside Fibers, I go in as a yarn company online notes that The Knitting Tree carries the yarn I seek. I was in search of a particular color. Not only did they not have the color, but they seemed to not have the yarn type. And that was fine. It was probably old info on the website that referred me. But the salespeople are always just so rotten and unhelpful. Three strikes: you're out. No matter how much they spruce this place up on the outside, it's like an evil beauty queen: pretty on the outside and coldhearted on the inside.
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