I had needed to find a new place to go since my prior hair sylist had left. I went to Studio Z - they welcomed me, were very nice. They provided me with a welcome packed with different discounts inside. One of them was for a discounted facial. I had set up an appointment, went for the facial - and when it came time to pay for the facial, I was told that I owed about 30 dollars more than what the certificate had said. I showed the cashier what I had. She went in back to talk to the woman who did my facial. The lady who did my facial came up to me and was disgusted and asked me "where did you get this?!" I told her that it was in my welcome envelope, she then proceeded to tell me that it was clearly wrong and that it should not have been that cheap. She then scoffed and said "wow, you just got a good deal" and walked away all upset. I was so upset by it because she made ME feel bad for using a coupon - I don't care if the company may have printed off certificates wrong, not my fault! I was so upset by the way that I was treated. Never going there again.