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| - Chose this company based on their spiel and meeting with CEO. Hired to do a kitchen remodel. Came to the house and made a survey and sketched out the changes we wanted made. Knew we would have to add a beam to support the removed wall as another contractor had mentioned also. Visited the show room and picked the cabinets we wanted. Specifically told him we did not want contractor grade cabinets. Chose a medium priced cabinet with a mocha stain - Solid wood. Eric then called back 10 days later and said he had showed us the wrong cabinets. Said the substitute was similar and could be stained the same color.
We were told the company only worked on one job at a time and they could start ours in 3 weeks. Also asked if they subbed out work and I was told 'No' - all workers were their employees. Now the fun began - work was haphazard, the truck was always out front, but work was not always being done. Job foreman always on the phone and found out they had start at least one other job before ours was done. When asked if the permits had been pulled, I was told they wouldn't need to be. After demo had begun, was informed another beam would be needed. Remember, they had surveyed the structure already. Found out the painters, tile men, and wall texturers were subs. The wall had to be done 3 times because they were so badly done. Visited the site at 9 pm one might and found the second texturer doing the job with a single light bulb on the floor. In daylight the job was horrendous as the foreman agreed. Then when they began installing the cabinets, I complained that they were not what had been chosen they were K Mart level. Even had the cabinet company rep visit beause I was raising hell and and she agreed they were the low end of the line. The reason the stain was so poor - they were adhesive faced on composite board. The CEO and his NO 1 man kept saying they were 'wood' cabinets. After 3 months I just wanted them out - they sent young HS kids to clean up and finish work - I ran them off. Never did spread the insulation back and 4 weeks later brought the base of one cabinet that was still not the right size. Needless to say i had to cut it and install it myself.
I would be very wary of this company. My cabinet faces are delaminating, the base of the cabinet under the sink is now swollen - due to a cheap disposal that is now leaking. Having been a business owner myself, I would never have said this job was finished to the customer's satisfaction. Regardless what the intro says, I am in Mesa, Arizona
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