Crowded. Long wait. Poor work. Unprofessional behavior. They were very busy I went 3 times hoping to see why they had to Much business but I still don't see why honestly. Customer service is poor and every visit There was an issue that I tried to Over look. My last visit, I waited 50 minutes while Everyone coming in was told the wait was 30 minutes. I asked for a gel and manicure but they just did the gel I guess because they were rushed and forget. I got a French manicure and when they finished I noticed lent or something on my nails as if was in the clear coat. It actually felt bumpy instead of smooth from the lent or whatever it was. I came back to point it out right Away (it was on 3 nails). He said he would fix but I was tired of waiting, since 2 hours had already passed I so I came back the next day. When I came back another guy fixed it but said he didn't see the lent and that it was my natural nail and normal. It's normal for the polish to feel bunny? It's normal to lent or almost hair or paint brush bristles in the polish? At this point I was silently livid because I've been getting French forever, this never happen and he's telling me this is normal? I seriously think they may need glasses at this point. I won't be back.....ever.