I wanted to like this place, I really did.
I first heard some great reviews from my friend who goes to karaoke a lot. Later I hopped online and checked out their website a few times. The design was so sleek and beautiful! It couldn't possibly be a crappy place, right?
My friend booked a reservation for 9 and we got there. The nice decor sucked me right in. It doesn't matter that the booth is impossibly small or that their menu terribly expensive. It was pretty and that alone mattered. We spent about 2 hours singing and dancing awkwardly in the closet-sized room. Then some of my friends had to leave early and they went to get the bill.
They come back and told us apparently we were being charged a hundred and sixty dollars. "What? Wasn't it supposed to be sixty dollars?"
"No, apparently it's $120 on weekends, plus a service charge."
"But you never told us."
"We probably told you when you made the reservation."
"I swear I didn't hear it when I made the reservation."
"Then it was a mutual miscommunication. In that case we'll only charge you a measly $116."
No, it wasn't a mutual miscommunication. You didn't tell us the price upfront, your glitchy website didn't even tell us the price. And just to let future customers know, they charge $120 on weekends, which turns out to be around $160 including all the fees, for a karaoke closet that fits six people maximum.