I give this place 4 stars for my end experience. Overall the woman who helped me out was 10 stars. Great conversation and she was beyond helpful. I ended up buying 2 wigs and spray after spending considerable time there. Per usual I get my licensed cosmetologist discount but you also get a discount for buying a wig off the model if they don't have what you want brand new. Now yes I still got a discount but was it really worth losing me as a customer because you can't abide by standard business practices? Shame on you. But highest of fives to the help.