I remember I had this at the other location, it was nothing near spectacular but edible. Their pho is reasonably priced but lacking in quality. Came this afternoon for a quick bite, had sugarcane shrimp and bun bo hue. I don't expect them to make very authentic bun bo hue because many Vietnamese restaurants Toronto couldn't make authentic bun bo hue, but I do expect the quality to be at least average. It was an disappointment as bun bo hue didn't come out hot. It looked cold and lukewarm, and the broth was just not good. It's so mild I can hardly taste any spice. I also did not taste any shrimp paste and I think they use a little bit curry instead. Sugarcane was fine but no dipping sauce at all? Anyway, I've requested some dipping sauce and clearly they had forgot.
Overall I think probably the experience would have been better had I ordered pho instead, at least they don't skimp on the ingredients.
Overall, for me I find it hard to like this place. They clearly don't know how to handle the service although the restaurant wasn't particularly busy, and they are not understaffed at all. The food quality is also very mediocre at best.