Nulook installed laminate flooring in 2 of my homes and while 1 has had no problems, the other has had problem upon problem since the install was completed. While I appreciate that they send an installer out to attempt to correct the unevenness or the separating boards, a few months later we are back to the same issues. I have HUGE gaps all down my hallway, in my kitchen pantry, where the boards meet the door (garage and front) and the sink in the bathroom. Any gap is bad but some of these are the same width as a paperclip making it impossible to sweep because EVERYTHING gets stuck in the holes between each board. The last tech they sent said "who laid this for you?" and when I told him NuLook, your company, he shook his head and became quiet. He pulled a few boards up and found installation supplies left behind under the floor, some as small as rubber bands but others were triangular rubber separators and more.... of course the floor bubbles, squeaks and is uneven. Of course his quick fixes that day helped but here we are a few months later and back to the same problems. I'm realistic in understanding how weather can effect your flooring but these problems are now from weather like they would like us to believe. I had received good customer service but if you cannot deliver on the bottom line for what I've hired you for, I'm dissatisfied. After circling with these same struggles for almost 4 years, we are replacing our floors much sooner than we ever planned or desired and will be searching for another company to assist in that process.