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  • My simple review of this branch: SUB PAR. I don't usually bank here but the club I'm now a part of does. I myself had to make several trips here trying to get put on the account. Sometimes the wrong people are here and you can't get help beyond the basic teller. I've tried calling to make an appointment and never can get someone on the phone. So, I finally got put on the account and the guy in the little room FAILED to set me up with a bank card. Standard procedure, right? Apparently not the day I was there. I went back in, spoke the manager (Kim), she said she'd get me setup. Nope. Two weeks later, no card. I go back in. Original guy says "I was waiting for you to come back in..." Excuse me? Don't you have my phone number? Isn't this kinda like waiting in line for two weeks!!! Aaargh! Finally I get setup and I get a temporary bank card and would you believe he starts grilling me to bank there? Uhm.... NO! ya, CAPITAL NO. I almost gave the branch one star. To say they failed me isn't completely true. They failed at first and then got it done. So they really just wasted my time and pissed me off. A lot of the people are friendly and Kim did work with me some over email. I guess they try. Still, I'd go somewhere else if given the option. My account here belongs to the club and isn't mine, so... hopefully I won't have to go in the branch ever again.
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