Absolutely horrible location and I will never be back!
We went here while I was pregnant because I was really craving ice cream (as I did often during my pregnancy). Although it wasn't very hot out yet, this location was pretty busy. The staff could not have cared less. They were so ridiculously slow - we actually waited almost an hour to be served. I normally would not have waited, but the thirst was real and I HAD to have a frozen treat. I ended up really hangry though.
There was no "thank you for waiting" or anything when we finally go to the front of the line. They were so not friendly and it seemed they didn't care about the line of people behind us waiting.
The ice cream is of course good, but it's really not worth dealing with the staff to get it. I would rather drive to the location at Horizon and Horizon for better service.