I wanted to like this place it seemed clean and the people seemed nice when I was there however when I left him there for three days I did not receive the pictures and report cards of the package I paid for I had to keep asking every day for them. The biggest problem I had with them was when I picked my dog up his blanket was torn to shreds and he has never done that and he used to love his crate and now I can't get him crated at all. I don't know if they left him crates for hrs when I specifically requested for lots of play time. Granted it was his first time being boarded they re assured me everything would be fine and it was not! It is hard enough for me to trust anyone with my dog and now I will never board him again. When there is a change in behavior is when you know they were not comfortable there. They are supposedly dog trainers as well and you would think if that was the case when I picked him up the only changes would be good ones.