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  • My girlfriend and I came into this branch on Wednesday night around 8pm or so. I must tell you I am not pleased with the service we received from the moment we walked in till the time we left. When we walked in the young lady at the door stared at me until I said it was just the two of us. With no words what so ever she grabbed menus and started walking away. We were not sure if we were to follow our not because she hadn't said a word to us. She turned around and waved us to a table. She then put our menus on the table and walked away. I thought wow. It can only get better from here. Boy was I wrong. We waited ten minutes for our waitress to come to our table and she started with. " what can I get you". No name. Nothing about the menu. Nothing. I asked if there were drink specials. She brought me a book and added they are all fruity drinks you won't like them. So I ordered a whiskey. My gf ordered a water with lemon. Another few mins pass and we both get waters no lemon. After ten more minutes I finally get my drink. BTW there are upwards of 25 tables that have no one sitting at them. Not real busy. I'm really hungry at this point so we stay to eat. We order the pretzel appetizers. They came fast but they were placed on my table with no words spoken again from the staff My gf orders the "474" jd ribs. In return she got a rude comment. "Oh those ones" like im cheap or something. also BTW there are no indicators that this comes with sides in the menu. The waitress says it comes with fries and Coleslaw. We want to upgrade to different sides and we get an eye roll. Whatever. I order the jd chicken with mashed instead of slaw. Food comes out pretty fast and tastes pretty good. But my last problem is that the whole we sat there my drink was never refilled and never was I asked if I wanted another one until I was done eating. Again the food was good but the service was terrible. We won't be returning.
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