I work in the building and decided to come in on my lunch break and it took the entire hour. First I stood at the hostess stand for about 3 minutes before she ever acknowledged me. Then I got the house salad with filet skewers and the salad itself was really great but the filet was chewy and well done despite it being described as "medium" when it was brought out to me. In addition I realized the server never even asked how I would like it cooked and it slipped my mind at the time..So I guess she took it upon herself to decide medium although as I said it was nowhere near medium. I also never saw my server again after I put in my order. Another person brought it out to me and no one ever stopped by to check in on me. Finally it was ten minutes before my lunch was over and I had to flag down another server to get my check. The service here is extremely lacking, especially for an upscale steak house.