I've eaten here a few times before and never had any issues. I always get the California Citrus Chicken Salad, which has either grilled or blackened (your choice) chicken strips. Very tasty. Well, I took my husband Sunday for Father's Day; we had 6 pm reservations. We got seated almost immediately, but it took over an hour for us to get our meal. I again ordered the Chicken Salad and the waiter asked if I wanted grilled or blackened. When my salad was brought to the table, the chicken was like lunch meat chicken. Big paper thin slices all over the top. I questioned the waiter about this, and he rather rudely told me it was always served like that. Well, I guess I must have been in la-la land the other times I've ordered it.
While I probably should have asked for a manager and sent it back, the whole ordeal with the waiting and attitude just made me want to get the heck out of there as quickly as possible. My husband is on the phone with them as I'm writing this. We'll see what happens. But I doubt that I will ever be returning.
Oh, another lovely added "bonus", the restaurant was about 85 degrees inside and we were miserable.
Robin C