I'm writing this review for one reason: Elijah. Not even sure if that's how you spell his name, but I came here for an early dinner with my wife and child, and he had a huge smile on his face when we walked in. We told him it was our first time and he walked us through the menu and made recommendations. After ringing us up, he personally went back, fired up the grill (we were the only customers at the time), and made our burgers. I got the royale and my wife got the portobello.
Order came our quick. Patties were cooked perfectly. Burgers were great, but he forgot the egg on mine, which I noticed after the first bite. I left him know and he genuinely apologized. I could tell he felt terrible. He told me to enjoy my burger as is and he'd make me a totally new one. I did just that. Both burgers were phenomenal and so were the shakes. We were also surprised that the burgers came with fried given the cost.
I guess these days I don't expect customer service at "fast food" restaurants. I was pleasantly surprised. I had to write this because people like Elijah deserve some recognition.