The staff needs to be trained for proper sanitation. The cashier handled my cup such that while gripping the cup to write on it, her fingers were on the inside of the cup...and she had just handled cash from the previous customer. Then when the barista came over to assist her in entering the order, she ALSO gripped the cup with her fingers in the inside of the cup! I asked to double cup the coffee to remedy the situation, but they had put the second cup on the outside of the original cup. Unfortunately I hadn't noticed until my drink was served (since the writing was on the inside cup). Essentially I was served a drink where two people's hands have already been inside of it, so I just tossed out the 6 finger latte.
Two stars because it's a great location and the ambiance was very pleasant. Staff was also friendly. I'm hoping that my incident was a freak accident, and that not everyone's drinks have had more than they asked for, as sanitation is a huge deal in food and bev.