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  • I didn't even recognize my girlfriend when she came home from Kohler/Penrose Academy. She went in a dark haired brunette and came home 5 hours later an orangish, strawberry blonde after asking for them to make her hair slightly lighter than the dark brown shade it already was. The job they did was awful. My girlfriend came home crying because the color was so terrible. She told them her hair pulled red and they kept assuring her that they wouldn't let that happen but yet she came home some orange, red, blonde shade of some color other than brunette. I would not recommend anyone go to this school, you definitely get what you pay for. If you are going to pay half price for something, you are probably only going to get someone with half the quality of a professional. She told them when she went in that she had to be somewhere at a specific time and they kept saying no problem, she would be out of there on time. Of course she was late and it took 5 hours for a cut and color and as she was trying to rush out of there, the stylist forgot to fill out her log of what she did so my girlfriend had to wait at the front desk while she filled out her papers before they would check her out, making her even more late. She didn't even let them finish blow drying because they were so slow and she was so late. I told her to go get her money back and asked why she even paid for it but she was so mad that she just paid and ran out. She went back the next day to get a refund because she had to make an appointment with a professional salon to fix what they screwed up but they said they can't refund money since it's a learning school. They did offer to fix it or try to make it better for free and that is happening while I am writing this and I am even more scared how much more they will screw it up. We'll see how well they try to fix it but if you are a girl who cares about your hair, do not go to this school. You are better off coloring your hair at home or spending the money on a professional because you'll just end up spending more money trying to fix what they screwed up at this school. And by the way, this if my first ever yelp review. I don't usually review places but this place was so terrible I couldn't even believe they are teaching people how to do hair, it was awful. People need to know how bad this place is.
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